Banking Customer Service Representative
3333 Henderson Blvd Tampa, FL 33609
TempExperts is seeking a Member Services Representative to join a thriving Tampa Bank!
Responsibilities will include:
- Process inbound calls from bank members with questions about their accounts, payments, and other needs.
- Cross-selling according to member needs.
- Work in multiple tabs and multiple screens on a computer.
- Exemplary attendance and punctuality.
- Maintain utmost professionalism and confidentiality.
Required Skills and Attributes:
- Bilingual: English and Spanish
- Work in a fast-paced environment, processing a high-volume of inbound calls.
- Proper phone etiquette, including a positive demeanor.
- Ability to multitask between incoming calls and logging notes/orders.
- Speak and type clearly and accurately, using proper grammar.
- Demonstrate compassion and patience, making callers the primary focus.
TempExperts is an Equal Opportunity Employer.