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Customer Care Admin

Clearwater, FL 33760

Posted: 09/27/2024 Job Number: 13233

Job Description

Customer Care Admin
Clearwater, FL

TempExperts is hiring a Customer Care Administrator for a thriving healthcare company in Clearwater, FL

Job Summary:
The Customer Care Administrator will coordinate services with care and empathy and provide exceptional support to patients, clients, and staff.

Essential Functions and Primary Duties:
  • Foster and maintain a professional relationship while building a strong rapport with patients and clients.
  • Responsible for answering and routing incoming calls in a fast-paced medical environment assessing and appropriately responding to customer’s information needs in an accurate, courteous, and competent manner.
  • Process appointment assignments through company navigation software.
  • Maintains excellence in customer service by being compassionate, empathetic, and responsive to the needs of internal and external community.
  • Always maintain patient and family confidentiality.
  • Provides a supportive atmosphere to people seeking information and assists with program information.
  • Continually builds trust with community partners.
  • Promotes leadership and teamwork.
 Minimum Qualifications Required:
  • High school diploma or GED
  • Excellent verbal and written and communication skills.
  • Excellent typing and computer skills.
  • Knowledge of Microsoft Office products.
  • Knowledge of HIPPA compliance regulations.
TempExperts is an Equal Opportunity Employer.

Additional Information

If interested please apply online or call 727.210.7855.
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About Clearwater, FL

Ready to embark on a new career adventure in beautiful Clearwater, Florida? This vibrant coastal city offers not only stunning beaches and year-round sunshine but also a thriving job market with endless opportunities for growth and development. Imagine working steps away from the iconic Clearwater Beach, indulging in delicious seafood at local eateries, and enjoying performances at the renowned Ruth Eckerd Hall. From the cultural scene in downtown St. Petersburg to cheering on the Tampa Bay Buccaneers at Raymond James Stadium, this area has something for everyone. Begin your job search today and discover why Clearwater, Florida, is the perfect place to take your career to the next level.