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Customer Service Representative

Tampa, FL 33607

Posted: 05/13/2024 Job Number: 12368

Job Description

Customer Service Representative 
Tampa, FL
Government Organization

TempExperts is seeking a Customer Service Representative to join a government organization.

Bilingual English/Spanish preferred but not required. 

Responsibilities will include:
  • Process inbound calls from potential applicants in need of social services.
  • Answer questions about programs, application processes, etc.
  • Work in multiple tabs and multiple screens on a computer.
  • Exemplary attendance and punctuality.
  • Maintain utmost professionalism and confidentiality.
  • Bilingual in English and Spanish preferred, but not required.
Required Skills and Attributes:
  • Work in a fast-paced environment, processing a high-volume of inbound calls.
  • Proper phone etiquette, including a positive demeanor.
  • Ability to multitask between incoming calls and logging notes/orders.
  • Speak and type clearly and accurately, using proper grammar.
  • Demonstrate compassion and patience, making callers the primary focus.
  • Bilingual English/Spanish preferred but not required. 
TempExperts is an Equal Opportunity Employer.

Additional Information

If interested please apply online or call 727.210.7855.
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