Insurance Customer Service Representative (Direct Hire)

Tampa, FL 33612

Posted: 05/26/2023 Industry: Other Area(s) Job Number: 9476

Job Description

TempExperts is hiring for a licensed Personal Lines Customer Service Representative.

This candidate will have a 4-40 License as a minimum requirement, a 2-20 license is preferred.

Essential Duties and Responsibilities:
  • Work directly with Account Managers, Producers, and Insurance Company representatives to service existing customers.
  • Issue Certificates of Insurance, Evidence of Property Insurance and Auto Insurance ID Cards.
  • Work directly with Clients to answer incoming calls/questions on coverage and billings, make payments on existing policies and make policy changes.
  • Assist in gathering information required for underwriting/marketing an account.
  • Assist in online quoting.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.


To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technology Skills:
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and Outlook)
  • AMS360 Agency Management experience preferred but not required.
Other Qualifications:
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
  • Demonstrates excellent time management and prioritization skills.
  • Diligence and commitment to a high level of accuracy.
  • The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
  • Ability to maintain a professional demeanor and positive attitude.

TempExperts is an Equal Opportunity Employer.

Additional Information

If interested please apply online or call 727.210.7855.

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