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Personal Lines Customer Service Representative

Tampa, FL 33618

Posted: 06/07/2024 Job Number: 12557

Job Description

Personal Lines Customer Service Representative
Tampa, FL

TempExperts is hiring a Personal Lines Customer Service Representative
 for a Direct Hire Opportunity in Tampa, FL!

The schedule for this position can be very flexible to meet a work life balance. *
*Active Florida 220 License or 440 license accepted. * 

Essential Duties and Responsibilities:
  • Work directly with Account Managers, Producers, and Insurance Company representatives to service existing customers for auto and home endorsements.
  • Administer/ Issue Certificates of Insurance, Evidence of Property Insurance, and Auto Insurance ID Cards.
  • Work directly with Clients to answer incoming calls/questions on coverage and billings, make payments on existing policies and make policy changes. 
  • Assist in gathering information required for underwriting/marketing and accounting, and with online quoting.
Education and/or Experience:
  • A High School Diploma or the recognized equivalent is required.
  • A minimum of 1 years’ experience in the Personal Lines insurance industry or a similar role is required.
  • State of Florida 2-20 or 4-40 Insurance License required
  • Knowledge with standard and E&S markets
Technology Skills:
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and Outlook).
  • AMS360 Agency Management experience preferred but not required.
  • Fluent with Applied EPIC software is preferred.
Other Qualifications:
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Be self-motivated and driven, demonstrate effective written and verbal communication, including the ability actively listen, problem solve with minimal assistance.
  • Attention to detail and commitment to an elevated level of accuracy with the ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information. 
  • Ability to maintain a professional demeanor and positive attitude.
TempExperts is an Equal Opportunity Employer.

Additional Information

If interested please apply online or call 727.210.7855.

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